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Thought #8
Know at all times your company’s health
Thought #8-Know at all times your company’s health

The Scenario

Your business is doing well and the demand for your products and services is increasing. As a result, you have hired additional employees and teams with distinct capabilities have been formed.

The Issue

You are concerned that by growing as an organization, it may be harder to continue to produce the same product or services at the quality expected by your customers. Another very important concern is how to assess in a fair way the different talents that will help you further grow your business.

The Action

To address this issue, you should perform the following exercises:

  • Understand the criteria by which your customers make a decision on which product or service to purchase (Customer driven key performance indicators - KPIs)
  • Understand which are the specific indicators per activities performed by each team within your organisation (Organization driven key performance indicators – KPIs)
  • Objectively assess where you currently stand against all these indicators
  • Define target values for each of the identified indicator
  • Develop a reporting tool and process for regular KPIs review
  • Define insights/applied value of the information contained in the KPI report

This is exactly how agga-consulting team can help you. In a simple, fast, affordable and highly practical manner we can help you to Define and Monitor your KPIs and thus help you know at all times your company’s health.

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